Accessibility Statement
Last Updated: May 2026
At Saint and Sofia, we believe great design should be accessible to everyone. We are committed to making our website and digital experiences as inclusive, user-friendly and accessible as possible for all visitors, including people with disabilities and those using assistive technologies. Accessibility is an ongoing part of how we design, develop and improve our websites, services and customer experiences.
Our Commitment
We aim to provide a website experience that is accessible to the widest possible audience, regardless of technology, ability or access requirements.
As part of this commitment, we work to:
-
Improve website usability and accessibility
-
Support keyboard navigation
-
Maintain clear site structure and navigation
-
Provide meaningful alternative text where appropriate
-
Improve readability and visual clarity
-
Support compatibility with commonly used assistive technologies
-
Monitor accessibility as part of ongoing website development
We view accessibility as an ongoing process and continue to review and improve our digital experiences over time.
Accessibility Standards
Saint and Sofia seeks to align its website with generally recognised accessibility best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable.
These guidelines are designed to help make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive and motor impairments.
While we strive to improve accessibility across all areas of the website, some content or functionality may not yet fully meet these standards.
Ongoing Improvements
We regularly review our website and digital platforms to identify opportunities for accessibility improvements.
This may include:
-
Reviewing navigation and site structure
-
Improving colour contrast and readability
-
Enhancing compatibility with assistive technologies
-
Improving image descriptions and content accessibility
-
Monitoring customer feedback
-
Working with technology partners to improve accessibility features
Accessibility considerations form part of our broader website development and customer experience processes.
Third-Party Content
Some areas of our website may rely on third-party technologies, integrations or services that are outside of our direct control.
While we encourage our partners to support accessible experiences, we cannot guarantee the accessibility of third-party content or platforms.
Need Assistance?
If you experience difficulty accessing any part of our website or have suggestions regarding accessibility improvements, we would be pleased to hear from you.
We are committed to reviewing accessibility feedback and making reasonable efforts to improve the customer experience.
Please contact our Customer Care Team:
Email: care@saintandsofia.com
Website:
When contacting us, it may be helpful to include:
-
The webpage or feature you were attempting to access
-
A description of the issue encountered
-
The device and browser being used
-
Any assistive technology being used, if applicable
This information helps us investigate and improve accessibility more effectively.
Future Development
Saint and Sofia is committed to continually improving accessibility across our websites and digital services.
As technology, standards and customer needs evolve, we will continue to review and enhance our accessibility practices to support a more inclusive online experience for all visitors.








