Privacy

We treat all of our customers privacy with the highest degree of care and confidentiality.

Last Updated: May 2026

At Saint and Sofia, we are committed to protecting your privacy and handling personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, create an account, place an order, subscribe to our communications or otherwise interact with our brand.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Who We Are

Saint and Sofia is a contemporary fashion and lifestyle brand serving customers across the United States and internationally.

References to "Saint and Sofia", "we", "our" or "us" throughout this Privacy Policy refer to SAINT + SOFIA INC and its affiliated businesses operating the Saint and Sofia websites and services.

United States Office:

Saint + Sofia Inc®

244 Madison Avenue

New York, NY 10016

United States

Customer Care:

care@saintandsofia.com

Information We Collect

Depending on how you interact with Saint and Sofia, we may collect personal information including:

Information You Provide Directly

This may include:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

• Account login information

• Purchase history

• Product reviews and feedback

• Customer service communications

• Marketing preferences

Payment Information

Payments are processed through trusted payment providers.

Saint and Sofia does not store complete payment card information on its own systems.

Information Collected Automatically

When you visit our website, we may automatically collect information including:

• IP address

• Browser information

• Device information

• Website activity

• Products viewed

• Pages visited

• Session information

• Referral sources

• Approximate location information

This information helps us improve website performance, security and customer experience.

How We Use Personal Information

We may use personal information to:

• Process and fulfil orders

• Deliver products and services

• Manage customer accounts

• Process payments and refunds

• Provide customer support

• Improve products and services

• Maintain website security

• Detect and prevent fraud

• Conduct analytics and business reporting

• Personalize customer experiences

• Communicate with customers

• Send marketing communications where permitted by law

• Comply with legal obligations

Marketing Communications

If you subscribe to receive marketing communications, we may send information regarding:

• New collections

• Product launches

• Exclusive offers

• Events

• Editorial content

• Brand news

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails

• Updating your account preferences

• Contacting Customer Care

Service-related communications regarding orders, returns or account activity may still be sent when necessary.

Advertising & Analytics

Saint and Sofia works with trusted advertising, analytics and technology partners to help us understand website performance and improve customer experiences.

These technologies may help us:

• Measure advertising effectiveness

• Understand customer interests

• Improve website performance

• Personalize content and recommendations

• Deliver relevant advertising

We may work with providers including:

• Google

• Meta

• TikTok

• Pinterest

• Shopify

• Klaviyo

• Affiliate marketing partners

Additional information regarding cookies, tracking technologies and advertising preferences can be found within our Cookie Policy and Your Privacy Choices page.

Sharing Personal Information

We may share personal information with trusted service providers who support our business operations.

These providers may include:

• Ecommerce platforms

• Payment processors

• Shipping and fulfilment partners

• Customer support providers

• Analytics providers

• Advertising partners

• Fraud prevention providers

• Technology and hosting providers

We do not sell personal information for monetary compensation.

Certain advertising and analytics activities may be considered "sharing" or "targeted advertising" under certain state privacy laws.

Information regarding privacy choices and opt-out rights can be found within our Your Privacy Choices page.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide products and services

• Manage customer relationships

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Maintain business records

Retention periods vary depending on the type of information and the purpose for which it was collected.

Security

We maintain administrative, technical and organizational safeguards designed to protect personal information against:

• Unauthorized access

• Disclosure

• Misuse

• Alteration

• Loss

• Destruction

While no security system can guarantee complete protection, we continuously review and improve our security practices.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

State Privacy Rights

Residents of certain U.S. states may have additional privacy rights regarding their personal information.

Depending on applicable law, these rights may include:

• Accessing personal information

• Correcting personal information

• Deleting personal information

• Obtaining a copy of personal information

• Opting out of targeted advertising

• Opting out of certain sharing activities

• Limiting certain uses of personal information

Further information regarding these rights is available on our Your Privacy Choices page.

Global Privacy Control

Where required by applicable law, Saint and Sofia recognizes eligible Global Privacy Control (GPC) signals as requests to opt out of certain advertising or data-sharing activities.

The application of GPC signals may vary depending on applicable law and browser configuration.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights relating to access, correction, deletion and opt-out requests.

Further information can be found on our Your Privacy Choices page.

Third-Party Websites

Our website may contain links to third-party websites, applications or services.

Saint and Sofia is not responsible for the privacy practices or content of third-party websites.

We encourage customers to review the privacy policies of any third-party services they use.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our business operations

• Changes in technology

• Changes in applicable laws

• Changes in privacy practices

The latest version will always be available on this page.

Contact Us

If you have questions regarding this Privacy Policy or how we process personal information, please contact:

Saint + Sofia Inc®

244 Madison Avenue

New York, NY 10016

United States

Email: care@saintandsofia.com